Got Q's? We got A's!
What are your shipping rates?
$100+ Free Shipping
$10 Flat Rate Shipping within Canada
$20 Flat Rate Shipping to USA
All other countries are calculated at check out.
Which carrier do you ship with?
Cauli ships with Canada Post for Standard Delivery.
For Same & Next Day Delivery in Toronto we have teamed up with Good Foot Delivery.
How does Same & Next Day Delivery Work?
Great question! Same Day orders must be in by 12:30PM EST. If your order comes in after 12:30PM EST, you will receive your item the following day by 5PM EST.
Where is Same & Next Day Delivery available?
Currently we only offer Same & Next Day Delivery in Toronto.
Do you offer local pickup?
Listen, I hate shipping costs as much as the next stoner. We cannot offer local pickup at this time due to COVID-19. Fret not, Torontonians, we will be offering local pickup as soon as this nightmare is over.
Will I be charged duties and customs fees?
All orders are shipped Delivery Duties Unpaid (DDU). Cauli is not responsible for any duties or customs fees. All orders are shipped from Toronto, Ontario, Canada.
What is your return policy?
At this time, we do not offer refunds unless the item is damaged during shipping. Please contact us at email@example.com if you receive any damaged goods and we will make it right. Your happiness is what matters most.